Boxclever Consulting

The Value Equation

Find out where you sit in the Value Equation with our latest Thought Leadership survey

“A Great Example of How Research and Analytics Can Deliver Real Impact”

Martin Squires – Head of Loyalty & Digital Analytics

“A senior level team that I can completely rely on to deliver and exceed expectations.”

Lizzi Seear – Research Manager, Nectar

New Look

“Boxclever Fully Appreciated the Energy and Effort Required to Deliver a Lasting and Commercially Valuable Segmentation”

Chris Matthews – Insight Manager

“We’ve never worked with an agency who can take such complex data and techniques, and then explain them so simply and clearly.”

Lara Moscow – Senior Manager, Global Consumer & Market Insights, Intercontinental Hotel Group

“Boxclever’s Research Revolutionised Our Thinking”

Steve Kent – European Marketing & Business Development Director

Navigating Grief: How Companies Can Do Better

Navigating grief is one of the most challenging experiences anyone can face. The last thing someone needs during such a difficult time is poor customer service from bereavement teams. Unfortunately, I've encountered significant hurdles: from the painful ordeal of cancelling my late father’s phone contract to companies repeatedly calling my mother for payments already made, asking to speak to my father, whom she has informed has passed away. Naturally, as someone who works in market research, it has astounded me how little research seems to have been done in this area.

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31 July 2024

Beyond the Screen: Why Face to Face reigns supreme

Though it’s steadily beginning to fade in the rear-view mirror, it’s still only a few years since COVID-19 changed the face of research as we knew it. In many ways the legacy of that period is still around us. While there are some impacts that feel generally positive, like a more tolerant and progressive outlook on flexible working arrangements, other impacts are more subject to debate, like a tendency to default to meetings and debriefs and of course qualitative fieldwork online.

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08 July 2024

Storytelling: The art of delivery

A recent survey from the Literacy Trust found that 536,223 children aged 5 to 8 do not own a single book of their own at home. To put that into perspective, that equates to almost 1 in every 5 children within that age group in the UK. In my eyes, and I’m sure in many others, that is a shocking statistic. One of my favourite things to do every evening is sit down and read a story with my children. I’m not going to pretend bed time is always a calm experience (as I’m sure many parents can relate to..!), but the look on their faces when they are fully captivated in a story is priceless. But why are stories so important?

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